Privacy Policy

Last updated: June 11, 2025

EverHold™ operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a secure and seamless shopping experience. EverHold™ is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you.

We may collect:

• Contact details (name, billing address, shipping address, phone number, email)

• Payment details (payment method, transaction details)

• Account information (username, password, preferences)

• Order information (items purchased, returns, exchanges)

• Communications (messages sent to customer support)

• Device information (IP address, browser type, device identifiers)

• Usage data (how you interact with our website)

How We Collect Information

We collect information:

• Directly from you when you place an order or contact us

• Automatically through cookies and website tracking technologies

• From service providers like Shopify

• From partners or third-party tools

How We Use Your Information

We use your personal information to:

• Process and fulfill orders

• Provide customer support

• Improve your shopping experience

• Prevent fraud and enhance security

• Send order updates and service-related messages

• Comply with legal obligations

We may also send promotional emails. You can unsubscribe at any time.

Sharing Your Information

We may share your information with:

• Shopify (our ecommerce platform provider)

• Payment processors

• Shipping carriers

• Analytics and marketing partners

• Legal authorities if required by law

We do not sell your personal information.

Shopify Relationship

Our store is hosted on Shopify. Shopify collects and processes certain information to provide and improve our Services.

To learn more about Shopify’s privacy practices, visit:
https://privacy.shopify.com

Cookies & Currency Conversion

By using our website, you agree that third parties may process your IP address to determine your location for currency conversion purposes.

The selected currency may be stored in a session cookie to ensure consistent pricing while browsing.

Data Security

We take reasonable steps to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate data

• Request deletion

• Opt out of certain data uses

• Withdraw consent

To exercise your rights, contact us using the details below.

Children’s Privacy

Our Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect data from children.

International Transfers

Your information may be processed outside your country. We rely on legally recognized data transfer mechanisms when required.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or your personal information, you can contact us at:

Email: support@everholdhome.com
Address: 68 Greene St, New York, NY 10012, United States

For applicable data protection laws, EverHold™ is the data controller of your personal information.